• 2013 - 2014 - Studio 37 Design - Founded Springfield Design and later created Studio 37 with a partner designing websites & marketing materials for small businesses. Designed Western Massachusetts Biker Information Guide for several years until it changed to Throttle Rocker Magazine and now digitally at Throttle Rocker Nation (https://www.facebook.com/ThrottleRockerNation)
• Pete's CarStar - 2011-2013 - Utilized CCC Pathways to perform initial walkaround and create file of damaged vehicle. Performed part searches and cross referenced on-hand inventory before ordering. Worked with insurance carriers on filing initial and supplemental claims. Attended several blueprinting workshops for transition from a 5000 to 20,000 sq. ft. facility, instituting lean processes and workflows
• 2013 - 2014 - The Hartford - Studied to obtain P&C License - Top performer completing their course 30 days early and binding on average 80+ policies per month.
  
• 2014 - 2016 - 1 & Done Commercial Transportation Agency - Designed, Developed and implemented proprietary software to generate leads utilizing Salesforce and Hawskoft management system to automate the agency. Through this process we were able to grow the agency from $1mm to $10mm in premium within 24 months and as a result, the 12 month rolling average to $1mm per month
• 2016 - 2022 - Insurance Company - Southington, CT - Started as implementation lead to convert clients from their source system to Applied Epic. I moved into the Business Development role where I implemented a sales CRM software to accurately track and follow up with prospects and clients. I traveled around the country during this time to promote the brand and abilities of the company. I moved into the Director of Operations role and immediately saw a need to streamline operations by implementing a ticketing system. I implemented a cloud based remote assist program to help mitigate technical issues throughout the client and employee lifecycle. During Covid-19 I was on a team responsible for the successful execution of moving employees to a work at home configuration. During 2022, I took on the role of VP, I.T. implementing a knowledgebase tool. I also lead the development of a new proprietary system utilizing a refined server environment for maximum speed and uptime. One of my main tasks was to streamline the onboarding experience for the company's clients. Used tools to convert the clients data faster and more accurately and as a result lead to clients onboarding sooner.

General Software: 

MS FrontPage (99-03), Macromedia Dreamweaver (99-07), Adobe CS Suite (2000's-Present),  MS Suite, MS Access, Print Shop/Print Shop Deluxe, eCopy Desktop, Quickbooks, various inventory software

Video:

 Final Cut/Final Cut Pro, Pinnacle Studio

Operating Systems: 

Windows, MacOS

• Inventory Optimization, Ordering, Route Sales & Distribution - Coffee Pause, Inc. - Started in shipping receiving and quickly moved to inventory optimization and ordering. Found old inventories in a network of over 10 warehouses in MA, CT, RI, NY, PA, DE and ME, where I would move retired product from one warehouse to others that were still selling it, mainly paper goods. I did this through the use of green-bar paper with a yard stick, keying the data points into a desk calculator with the paper roll printed of my calculations. I would then transfer to excel for the warehouses that were still on a dos based inventory software. All others on a newer software that took a fraction of the time to produce the reports to order stock. Everything was put into inventory ordering formulas from both software's into Excel. This is where I learned the importance of keeping lean. I also worked on routes delivering product to better understand how the product is moved and delivered to customers.
• Océ Document Workflow Representative - Sold office equipment on the premise of improving document workflow through the use of software's such as eCopy desktop. Received awards and a trip for outstanding sales and service to the company.
• Springfield Design / Studio 37 Design - Founded Springfield Design and later created Studio 37 with a partner designing websites & marketing materials for small businesses. Designed Western Massachusetts Biker Information Guide for several years until it changed to Throttle Rocker Magazine and now digitally at Throttle Rocker Nation (https://www.facebook.com/ThrottleRockerNation) 

General Software: 

MS FrontPage (99-03), Macromedia Dreamweaver (99-07), Adobe CS Suite (2000's-Present),  MS Suite, MS Access, Print Shop/Print Shop Deluxe, eCopy Desktop, Quickbooks, various inventory software

Video: 

Final Cut/Final Cut Pro, Pinnacle Studio

Operating Systems: 

Windows, MacOS

• Venture Crew / B.S.A. - Implemented & configured FileMaker Pro software for tracking venture crew (part of BSA) records - received founders award (akin to Eagle Scout). Earned Eagle Scout rank. Designed and completed a walking and outdoor fitness park in Agawam, MA at Borgatti Field with twin brother Andrew for our Eagle Scout Project (http://publicdocs.agawam.ma.us/WebLink/DocView.aspx?id=132606&dbid=0&repo=TownOfAgawam&cr=1 )
• 2001 - Founded Jx2 Productions, Inc. with twin brother - configured FileMaker Pro for tracking contracts, customers and more. (www.jx2productions.com )
• 2003-2005 - Started video editing suite and video editing class with teacher, worked with Brian (a.k.a. Storm) another student interested in cinematography - filmed high school events to edit and distribute. Worked to get grants with teacher to purchase "state of the art" Apple/Macintosh editing tower. We were able to have a small closet in the High School library converted into a video editing studio, a first of its kind for the area.
• FIRST Robotics Team 839 (founded in 2000 and joined in 2001) - Helped lead the group on the marketing and business side to create the teams business plan. This lead to wins of the Kleiner, Perkins, Caufield and Byers Entrepreneurship award eight times with the first in 2002. The team went on to win the Rookie All-Star award (2002), Spirit Award (2003). While on the team from 2001-2005, I also worked on the electrical and pneumatics systems. The knowledge gained throughout the years of Rosie provided the opportunity for several team members including myself, to partake in the Lemelson MIT InvenTeam Grant in 2004 where we designed, developed and patent pended the world's first Pothole detection and prevention device. (https://lemelson.mit.edu/teams/agawam-high-school-inventeam )